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Dynamics CRM Power User Training Course


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Dynamics CRM Power User training course (code: DynamicsCRMuser)

Customise and Configure Dynamics CRM 365


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TRAINING COURSE OVERVIEW

This expert-led Dynamics CRM training course  is aimed at Developers who need to extend the product's functionality beyond the "Power User" range. This applies to both online and on premise versions of the product.


AUDIENCE

Office Users who need to learn how to use Dynamics CRM basic features and also to customise and configure the product further



DETAILHIGHLIGHTS

Application in Microsoft Dynamics CRM - 1 Day

Lead Management
Opportunity Management
Product Catalog
Sales Management
Transaction Processing
Marketing Management
Case Management
Knowledge Base
Queue Management
Service Scheduling Scenarios
Analysis, Reporting, and Goals

Customization and Configuration in Microsoft Dynamics CRM - 2 Day


Customizing Entities
Customizing Fields
Managing Relationships
Customizing Forms
Business Rules
Customizing Views
Customizing Charts and Dashboards
Additional Security Options
Business Processes

  • Lead Management
  • Sales Management
  • Transaction Processing
  • Marketing Management
  • Case Management
  • Knowledge Base
  • Queue Management
  • Service Scheduling Scenarios
  • Analysis, Reporting, and Goals
  • Customization
  • Managing Relationships
  • Business Rules
  • Customizing Charts and Dashboards
  • Additional Security Options
  • Business Processes

 

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PUBLIC COURSES (LONDON, UK)
 

5th Jun 2017 - 3 days £1999 see discount £1799
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