EXCEPTIONAL TRAINING COURSES FOR IT PROFESSIONALS
LONDON UK | ONSITE | ONLINE


Dynamics CRM Comprehensive Training Course


Capita Marks and Spencer Telefonica Cisco BBC Lloyds Sony

Dynamics CRM Comprehensive training course (code: DynamicsCRM)

Learn to use, customise, configure & extend the amazing features of Dynamics CRM 365



TRAINING COURSE OVERVIEW

This expert-led Dynamics CRM training course is comprehensive and intensive. It  consists of three modules which will guide you through using the basic features of Dynamics CRM, followed by Power User functionality which enables Customization and configuration. For Developers, we finally go on to further extend the product's functionality with Visual Studio and Javascript.


AUDIENCE

Office Users for the first two modules. Developers with .NET and Javascript skills for those looking at extending features module.



DETAILHIGHLIGHTS

Application in Microsoft Dynamics CRM - 1 Day

Lead Management
Opportunity Management
Product Catalog
Sales Management
Transaction Processing
Marketing Management
Case Management
Knowledge Base
Queue Management
Service Scheduling Scenarios
Analysis, Reporting, and Goals

Customization and Configuration in Microsoft Dynamics CRM - 2 Day


Customizing Entities
Customizing Fields
Managing Relationships
Customizing Forms
Business Rules
Customizing Views
Customizing Charts and Dashboards
Additional Security Options
Business Processes

Extending Microsoft Dynamics CRM Online and On Premise - 2 Days

Intro to Extending Dynamics CRM
Navigation and Commanding
Form Event Scripting
Extending the UI with Web Resources
Using the Organization Service
Querying Data with the Organization Service
Using the REST OData Endpoint
Plug-ins
Custom Workflow Activities

Opportunity Management
Sales Management
Analysis, Reporting, and Goals
Customizing Entities
Customizing Forms
Customizing Charts and Dashboards
Business Processes
Intro to Extending Dynamics CRM
Form Event Scripting
Extending the UI with Web Resources
Custom Workflow Activities

Receive the latest version of this course into your inbox


See more courses in this category

See why people choose JBI

"At jbi even the sales team are technical so you are able to ask questions before the course"

Garima Aon

Call our Tech Team :  0800 028 6400  request info



PUBLIC COURSES (LONDON, UK)
 

24th Apr 2017 - 5 days £2500
Book

see all dates


X

Show Discount for this course



PRIVATE COURSES


  Bring a JBI course to your office
  and train a whole team onsite
  0800 028 6400
or request quote


  You can customise this course to
  suit your exact needs here
  0800 028 6400 or request quote


 

 

 

 

Get in touch
0800 028 6400




 

 

view all case studies

 

 

Our inspiring and up-to-date courses gain exceptional feedback

►"great tips to help reduce build times"
► "we got access to exclusive content"
► "intensive course meant less time off"

►"what an inspiring trainer !"
► "colleagues at 2 sites joined via web"
► "I passed my exam the next day"

Newsletter ! Get exclusive news about upcoming programs, technical insights & special offers