"Our tailored course provided a well rounded introduction and also covered some intermediate level topics that we needed to know. Clive gave us some best practice ideas and tips to take away. Fast paced but the instructor never lost any of the delegates"
Brian Leek, Data Analyst, May 2022
Power Automate, Make, and Zapier compared honestly on capability, cost, and which type of organisation each suits best
Trigger build:
a working automation that starts when an email arrives, a form is submitted, or a file is dropped into a shared folder
AI task workshop:
participants build automations that classify support emails, summarise meeting notes, or extract key fields from invoices
Routing logic lab:
conditional steps that send AI output to SharePoint, a Teams channel, an email address, or a CRM record based on content
Error handling without code:
failure branches, retry steps, and notification logic so the automation does not silently break
Safe testing approach:
using test accounts, sample data, and dry-run modes to verify behaviour fully before connecting to live systems
Monitoring setup:
reading run histories in your automation tool, spotting failures early, and understanding what error messages mean
Credential management:
understanding connection accounts, shared credentials, and what must never be stored directly inside a flow
Handover documentation:
a one-page guide written during the session so a non-technical owner can run and maintain the automation
"Our tailored course provided a well rounded introduction and also covered some intermediate level topics that we needed to know. Clive gave us some best practice ideas and tips to take away. Fast paced but the instructor never lost any of the delegates"
Brian Leek, Data Analyst, May 2022
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This hands-on course teaches participants how to build AI-powered automations using leading no-code and low-code platforms. Learners will compare tools such as Power Automate, Make, and Zapier to select the right solution for different business needs.
The course covers connecting directly to AI APIs, processing responses, and integrating AI into practical workflows. Participants will build automations triggered by emails, forms, and file uploads while applying routing and decision logic. Practical workshops explore real-world use cases such as email classification, meeting note summarisation, and invoice data extraction.
The course also covers testing, monitoring, error handling, and secure credential management to ensure reliable automation.
By the end of the course, participants will create a production-ready automation and document it for successful handover and ongoing maintenance.
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