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Business Process Management Training Course UK

Dates and full course list

This is a Featured Course

Business Process Management Training Course Overview

Course Code:	BPM0010
Price:	£995
Duration:	2 days
DATE:
Who should attend:	Business Consultants, Business Analysts, Business Process Engineers, System Analysts, Anyone who is involved in analysing and planning Business Processes.
Prerequisite Skills:	N/A

Business Process Management (BPM) sits between Management and Information Technology, incorporating tools and techniques to design, implement, control, and analyze Operational Business Processes - these typically involve people, entire organizations, software applications

Course Content

The course will contain a substantial amount of Hands-On work. Delegates will be introduced to topics during theory sessions and these will be followed by lab exercises relating to the topic. Exercises will reflect commercial scenarios.

This course has been developed for real-world, commercial scenarios by our expert instructors. See below for detailed syllabus. If you have a technical question, please email

Course Objectives

You will learn:

1. The fundamentals of Business Process Management
2. BPM Implementation Strategies
3. Process Modeling, Analysis & Design
4. Governance and Business strategy
5. Modeling a process with BPMN
6. Fault Handling and Exception Management
7. Business Rules
8. BPM as enabler of SOA: Key components
9. Architecture of a BPM System

Business Process Management Training Course Outline

Introduction

A Brief History of Process
The Process Perspective
Process Management
Process Modeling Analysis & Design
Business Process Management Framework
Business Process Management Systems (BPMS)
Business Process Architecture

BPM Implementation Strategies

BPM Value Proposition
The BPM Communityo Why automating BPM?
Topology of a SOA reference architecture
BPM Vendors overviewo Positioning of BPM tools

Aligning IT and Business

BPM vs BPMS
When to choose a BPMS
IT and business must work hand in hand Matching the right technology to your problem
Adopting a development model
Overview of a BPM system
Terms and concepts

Understanding Basic Concepts and Architecture

Process Modeling
Process Analysis
Process Design
Components and structure of a BPMS
Enterprise Process Management Planning
Key Skills, Roles and Responsibilities

Governance and Business strategy

The personal perspective
Innovation, growth and flexibility
Convincing the CEO,CIO, and Business units
The past: data/functions vs objects & services
The future: core business logic vs process control
Design implications for Architects
Alignment of Business and IT
The Role of Business Stewardship
The Role of Business Rule Analysts

Modeling a process with BPMN

The added value of BPMN
Composability and basic services
Promoting an incremental and iterative approach
Why should Use Cases drive the project?
Declaration of message properties o Use of correlation sets
Develop a complex parallel execution of activitieso Designing concurrency
BPMN implemented by vendorso Example: Microsoft XLANG
Example: Oracle SOA Suite and BPEL4WS

Fault Handling and Exception Management

Defining Events
Configuring Timeouts
Handling Faults
Catching Exceptions
Compensation Management

Business Rules

Motivations for BRs
Basic Concepts
Rule Maturity Model (KPI RMM™)
KPI STEP™ Principles
New Roles of Business and I/T
The Business Focus in Business Ruleso When is a BR Approach Appropriate?
New Aspects for Scoping a BR Project
Key Elements of a BR Project Plan
The Role of a BR Pilot
Overview of Mining BRs from Code

BPM as enabler of SOA: Key components

Application frontends
Basic Services
The value of an ESB
Using a Repository
Increased agility for the businessThe BPM Board
Distributing technology white papers

Controlling & measuring improvement processes

Managing the repository
Setup of a quality gateway
The 4 pillars of success

Metrics

The context of organizational performance
What makes a good metric
Measurement & management hierarchy
Process management: More than measurements
Metrics within processes Management roles in measurement
Management questions to be answered
Pitfalls of process management efforts

Architecture of a BPM System

EAI and B2B aspects
Topology and scalability
Design tools
Deployment tools
Monitoring and management
The process engine
Process definition repository
Transaction manager
Example Connector framework

Core BPMS features and Interfaces

Repository supporto Database support
The level of required customization
BPEL language compliance
Involvement of development languages
Human workflow solutions

Choosing the right approach

What BPM Approach is right for your project
Scope the rules in your project before starting
Plan the project for a BPM advantage
Attach business rules to process models
Craft a roadmap for your first BPM project

Associated Courses

SOA for Architects & Managers: Service Oriented Architecture
SOA for Developers & Designers : Service Oriented Architecture
Advanced SOA and Event Driven Architecture: SOA 2.0 Training Course
Implementing SOA Solutions with BizTalk Server 2006
Service Orchestration with Oracle BPEL Training Course
UML for SOA Training Course UK
OO Analysis & Design with UML Training Course UK
Advanced UML Training Course UK
Business Process Management (BPM) Training Course UK
Business Process Analysis with UML Training Course UK
Business Process Analysis and Modelling with UML and BPMN
UML Management Overview Training Course UK